Skip to main content

5 Resume Writing Tips for Customer Service Job

Image result for customer service


Overview of Customer Service Job

After the emergence of e-commerce, online shopping and evolution of new products, the need for customer service jobs has risen paradoxically.  Job growth in this category is expected to rise by 10% (2014-2024).  Basic skills include problem-solving, computer systems operations,  human relations, communication and office systems.

There are many success stories from those who were successful in building career in this line without having higher education. So, no worries, with undergrad education or less, you have more better opportunities in customer service job.

Qualifications Required

What exactly employers look for in a Resume for customer service job? Mostly, it is your skills + college education + university education + certifications + work experience (if any) + line of industry.

If you are planning to enter in this category of job, look for the following :


  • Undergrad degree
  • Courses in business, English speaking and writing
  • Training in customer service
  • Training in problem-solving and human relations
  • Knowledge in business fundamentals, sales and communication
  • Working skills in computer systems 



How to Apply for job?

Create job alert in one or more job portal websites. Upload a suitable resume and a cover letter to enable employer to find your profile. Ensure to share social media links - Facebook, LinkedIn etc., Add appropriate job keywords in Resume.

Please know that the competition is there out and preparing your Resume outstandingly, increase scope for shortlisting your profile.

Preferably call office desk of employer and pursue.


Resume Writing Tips for Customer Service

While there are many Resume templates, formats and resume building websites are available, follow a pattern that makes it much easier for viewer to find highlights of your Resume easily.

Most common pattern for a good Resume is:



  • State Name clearly
  • Add address, email and phone
  • Add profile summary or career objective
  • Highlight your potential skills
  • Academic profile
  • Work Experience
  • Professional associations or Memberships





  • Awards / Rewards / Accomplishments


  • Interview Preparation

    The preliminary success is almost there as you receive intimation to attend interview.  Nearly 85% of your job success depends on how you clear interview. The secret sauce is - Prepare, Prepare, Prepare.

    List probable interview questions and prepare answers.  Read interview preparation articles online and get best tips.

    Conclusion

    Although applying for customer service is a routine, preparation for cracking a job is hard work, smart thinking and self-confidence with professional capabilities.

    Recommended Reading:









    Comments

    Popular posts from this blog

    How to Prepare for Salesforce Marketing Cloud Social Specialist Exam?

    Planning for a career in Salesforce? That's wonderful. Let's first learn about what is Salesforce and how it works to your career. " Salesforce.com, Inc. is an American cloud-based software company based in San Francisco,California, U.S. It provides customer-relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development." (Source: Wikipedia) Salesforce   is a SaaS company (Service as a software) specialized in customer relationship management (CRM). It offers vast benefits to businesses to connect with customers and business associates. Designed to work in favor of businesses, software is a complete package to track customer activity to drive business management. Used by many Fortune 500 companies like - Amazon, ADP, American Express and many more, the software requires you to attain Salesforce certification by passing the exam.

    What is Zimbabwe Gold Plated Bank Note and How it Works?

    Heard about gold plated note? It is available as Zimbabwe gold plated Bank note. These are hot investment. Would you like to know how? So, here it is: Zimbabwe gold plated currency notes are considered as an attractive investment. The notes are printed as an authenticated source in China and available for purchase on Ali express, eBay,  Amazon  and other online sources as well. The  denominations of Zimbabwe gold plated currency notes are: 100 Trillion These are made from fake golden foil from China. Gold 100 decillion dollars Gold octillion dollars One Vigintillion Zimbabwe Dollars As there are both real and fake notes, under UV light you'll be able to identify the fake as none of the security features appear compared to the real notes. Real Zimbabwe currency notes and how to identify them? - There'll be a golden strip running along the left side of the face with the words RBZ - Golden / bronze / Zimbabwe bird on the bo

    10 Things Your Competitors Can Teach You About Resume

    So, you would like to know how to make your resume outstanding. In fact, making it pass through  the scrutiny of recruiter, is a great achievement for shortlisting your resume finally. As job vacancies keep emerging from small startups to large corporations, you know that the job of HR department is endless. The heavy score of applications even make their job cumbersome, even though software systems are in use. You agree that your job of submitting application is just the beginning to a new phase for finding new placement with big dreams of career. Guess - how many resumes are received by recruiters - 100, 500, 1000 or may be more. You never know how many vacancies are existing in a company. Now you know - the competition is out there for every job description you read. Don't worry, its just general trend. You can imagine - winning a job is like achieving a gold medal in university or Olympics. Do you agree? The volume of hard work and time you invest in studying, h