As a help desk technician you definitely need good expertise in IT, communication, software and desk support services. The main objective of your resume is to offer support in office management that include logistics, staff management and in complete guidance to visitors and senior management. Your resume that is being submitted for the position of help desk technician should state your education details, work experience if you have worked for a company or a business and your skills area requires a very good focus.
Since this is a very important position that is required in both small and medium sized companies, when you submit your resume, you can be assured about good results of getting a job with your academic profile and work profile.
As a fresh graduate also you can apply for this job and make a successful career in any industry. This will be your beginning that gives you further guidance and experience to establish a successful career with excellent prospects.